Privacy Policy
This Privacy Policy (hereinafter referred to as the Policy ) defines the procedure for processing and protecting personal information of users of the platform (hereinafter referred to as the Company, we, our, us ) when using the website, platform, services, and interacting with the system.
By using our services, you confirm your agreement with this Policy.
1. General Provisions
The Company complies with the principles of legality, confidentiality, fairness, and security when processing personal data. We strive to ensure the protection of your information and implement technical and organizational security measures.
2. What Data We Collect
We may collect the following categories of personal information:
- Identification data: name, date of birth, citizenship, gender, photo, passport/ID details.
- Contact details: address, phone number, email address.
- Payment data: bank details, transaction history, wallet information.
- KYC/AML data: copies of identity and address verification documents, selfies with documents, verification results.
- Technical data: IP address, device type, operating system, log files.
- Marketing preferences: subscription participation, notification settings.
We may also process data that you voluntarily provide while using the services.
3. How We Collect Data
- Directly from you — through website forms, registration, verification, and communication.
- Automatically — using cookies and analytics tools.
- From external sources — through verification partners or publicly available databases.
4. Purposes of Data Processing
We use personal data only within the limits permitted by law and exclusively for:
- account registration and providing access to services;
- compliance with legal and regulatory requirements;
- conducting verification and identity checks;
- ensuring security and preventing fraud;
- improving service quality;
- communicating with users regarding service provision;
- sending informational and promotional messages (subject to consent).
5. Data Retention Period
Personal information is stored for as long as necessary to fulfill the stated purposes, as well as for the period required by applicable law (including accounting, audit, and KYC requirements).
After this period expires, the data is deleted or anonymized.
6. Data Sharing with Third Parties
We may transfer personal information to the following categories of recipients:
- affiliated entities;
- technical, payment, and legal service providers;
- government authorities where required by law;
- investors or potential partners in the event of reorganization or change of ownership structure.
Data transfer is carried out only to the extent necessary to fulfill relevant tasks and in compliance with protective measures.
7. Data Protection
The Company implements technical, organizational, and legal measures to protect personal data from loss, unauthorized access, alteration, and disclosure. Access to information is restricted and granted only to employees and contractors who require it to perform their duties.
8. User Rights
You have the right to:
- access your personal data;
- request correction or updates;
- withdraw consent to processing;
- request deletion of data (where permitted by law);
- restrict processing or object to it;
- file a complaint with a data protection supervisory authority.
9. Children and Minors
The platform is not intended for use by persons under 18 years of age. We do not knowingly collect data from minors. If such data is obtained, it will be deleted immediately.
10. Changes to the Privacy Policy
The Company reserves the right to amend this Policy. The current version is always available on the platform. We recommend regularly reviewing the Policy for updates.